Contact Us

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It can take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

Delivery time is based solely off of the shipping option in which you choose. Faster than standard shipping options are available. 

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products within 14 days, we will gladly fully refund you.

For any returns, questions or concerns please send us an email contact@shoprely.com